Compartir
User-Centric Evaluation of Government of Kenya Online Services (en Inglés)
Elijah Omwenga
(Autor)
·
Judith Owigar
(Autor)
·
LAP Lambert Academic Publishing
· Tapa Blanda
User-Centric Evaluation of Government of Kenya Online Services (en Inglés) - Owigar, Judith ; Omwenga, Elijah
$ 75.64
$ 105.06
Ahorras: $ 29.42
Elige la lista en la que quieres agregar tu producto o crea una nueva lista
✓ Producto agregado correctamente a la lista de deseos.
Ir a Mis Listas
Origen: Estados Unidos
(Costos de importación incluídos en el precio)
Se enviará desde nuestra bodega entre el
Viernes 26 de Julio y el
Viernes 02 de Agosto.
Lo recibirás en cualquier lugar de Internacional entre 1 y 3 días hábiles luego del envío.
Reseña del libro "User-Centric Evaluation of Government of Kenya Online Services (en Inglés)"
The Kenyan government has worked to use Information and communication technologies (ICTs) to increase openness and transparency in its operations. This is seen as a cost-effective and convenient means to improve service delivery and promote public participation. While many of these efforts have had a government-centered approach, the users' perspective has been largely ignored. This report details how users' perspectives and attitudes affect the adoption of e-government services. The iTax online service was selected as a case study. The research framework is based on technology acceptance models focusing on the aspects of perceived usefulness and perceived ease of use by the users. This view is relevant for developing countries that are grappling with connectivity and inadequate infrastructure while developing e-governance initiatives. Findings indicate that the main pain point for the users is the speed of connectivity and the complexity of the said e-government service. To increase the adoption of e-government services governments need to focus on the needs of users, their perceived attitudes towards the services and respond to these needs effectively.
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
Todos los libros de nuestro catálogo son Originales.
El libro está escrito en Inglés.
La encuadernación de esta edición es Tapa Blanda.
✓ Producto agregado correctamente al carro, Ir a Pagar.